Chapter Exclusion - Why do the DVD lessons & Book chapters not coordinate? Why are some chapters excluded?

by ransomed heart     Sep 24, 2011     comments   

While the study DVD series are great companions to the books, they in effect are ultimately stand-alone resources. There are some things you'll get out of reading the book that you won't see in the DVD series, and vice versa. Hopefully this will help explain why certain chapters may be excluded, and why the books may be addressed out of order in the study. We encourage you however, if there is something powerful in the chapters that are skipped that you would like to discuss, go for it!

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E-Gift Cards

by ransomed heart     Sep 24, 2011     comments   

How do I redeem my e-gift card? Can it be used on events?

You should have received a (crazy long) serial number with your order, which looks something like: b0328742-xxxx-xxxx-xxxx- xxxxxxxxxxxx

Please put this into the coupon code section on the shopping cart page, hit "update cart", and it should be applied to your order. The cards can be used towards the retreats, but not towards other events such as a simulcasts.

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Bulk Pricing

by ransomed heart     Sep 24, 2011     comments   

We are glad to offer quantity discounts to people leading group studies or who are giving away resources as gifts in bulk numbers. Please send your detailed request to [email protected].

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Returns

by ransomed heart     Sep 24, 2011     comments   

We accept returns up to 30 days after delivery for a full refund, less shipping, with the following provisions:

• Items must not be damaged in any way, have not been opened and are in "new" condition
• Refund is credited when items are received
• Refund is amount less shipping charges
• Retreats and Seminars do no qualify for refunds under this policy

Please include a name and order number with the return.

Mail your return to:
Wild at Heart Order Return

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Books by the case

by ransomed heart     Sep 24, 2011     comments   

The quantity for cases of books are as follows:
Hardcover = 24
Softcover = 36

The exception are the cases of Love & War:
Hardcover = 12
Softcover = 24

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